Terms & Conditions
Effective Date: August 17, 2025
Welcome to Heroes And Pins. These Terms & Conditions govern your access to and use of our website and the purchase of physical products. By using this website, you agree to comply with the following terms.
—
1. Use of Website
* You must be at least 18 years old to make purchases.
* You agree not to use the website for any illegal or unauthorized purpose.
—
2. Physical Product Purchases
* We sell physical products (Enamel Pins).
* Once payment is confirmed, your order will be processed and shipped to the address you provide.
* You are responsible for providing accurate shipping information.
* By purchasing our products, you agree not to resell them without authorization unless otherwise stated.
—
3. Payment Methods
* We accept payments via online payment channels.
* All payments are processed securely. We do not store your credit card information.
* Prices are listed in USD unless stated otherwise.
—
4. Shipping & Delivery
* Shipping times may vary due to factors beyond our control, including postal delays or customs clearance.
* We are not responsible for lost or delayed packages caused by the shipping carrier or incorrect address information.
—
5. Refund & Return Policy
* Returns and refunds are available in case of damaged, defective, or incorrect items.
* Items may be returned within 14 days of delivery in their original, unused condition and packaging.
* Full refund and return policy details are available here: Refund and Returns Policy.
—
6. Intellectual Property
* All content on this site, including texts, images, graphics, and product designs, is the property of Heroes And Pins unless otherwise stated.
* Unauthorized use, reproduction, or distribution is strictly prohibited.
—
7. Limitation of Liability
We are not liable for:
* Any temporary interruption of access to the website
* Issues arising from incorrect shipping information provided by the user
* Damages caused during shipping or due to third-party carriers
—
8. Modifications to the Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with a new “Effective Date.” Continued use of the website after changes implies your acceptance of the revised terms.
—
9. Contact
If you have any questions regarding these Terms, please contact us at: contact@heroesandpins.com

