Terms & Conditions

Effective Date: August 17, 2025

Welcome to Heroes And Pins. These Terms & Conditions govern your access to and use of our website and the purchase of physical products. By using this website, you agree to comply with the following terms.

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1. Use of Website

* You must be at least 18 years old to make purchases.
* You agree not to use the website for any illegal or unauthorized purpose.

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2. Physical Product Purchases

* We sell physical products (Enamel Pins).
* Once payment is confirmed, your order will be processed and shipped to the address you provide.
* You are responsible for providing accurate shipping information.
* By purchasing our products, you agree not to resell them without authorization unless otherwise stated.

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3. Payment Methods

* We accept payments via online payment channels.
* All payments are processed securely. We do not store your credit card information.
* Prices are listed in USD unless stated otherwise.

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4. Shipping & Delivery

* Shipping times may vary due to factors beyond our control, including postal delays or customs clearance.
* We are not responsible for lost or delayed packages caused by the shipping carrier or incorrect address information.

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5. Refund & Return Policy

* Returns and refunds are available in case of damaged, defective, or incorrect items.
* Items may be returned within 14 days of delivery in their original, unused condition and packaging.
* Full refund and return policy details are available here: Refund and Returns Policy.

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6. Intellectual Property

* All content on this site, including texts, images, graphics, and product designs, is the property of Heroes And Pins unless otherwise stated.
* Unauthorized use, reproduction, or distribution is strictly prohibited.

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7. Limitation of Liability

We are not liable for:

* Any temporary interruption of access to the website
* Issues arising from incorrect shipping information provided by the user
* Damages caused during shipping or due to third-party carriers

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8. Modifications to the Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with a new “Effective Date.” Continued use of the website after changes implies your acceptance of the revised terms.

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9. Contact

If you have any questions regarding these Terms, please contact us at: contact@heroesandpins.com